Grants Appliances Chooses Acqua Communications for VoIP Phones Service

Grants Appliances Electronics and More one of the largest appliance and electronic retailers in the country has selected Acqua Communications to provide them with a  Hosted VoIP phone and service solution for all there retail locations.  The flexibility,  extensive calling features,  and dramatic cost savings provided by Acqua Communications and their provider networks will assist Grants in better call handling performance and increased call management functionality that will provide for a better customer experience at all stores and departments.    George Olsen President & CEO of Grants stated ” I could not believe that we could get new telephone systems at all our locations, save thousands of dollars a month and be able to increase the sales and support we provide to our customers,  Bob and his team did a great job for us,  Thank you. “

How can VoIP help your Business

The current economic conditions faced by small businesses means that you are having to find new ways to free up existing capital in order to finance your own  revenue growth. While at the same time, remain flexible enough to weather sporadic increases in demand, especially as the economy struggles with volatile fuel prices, inconsistent regulations, and other market fluctuations.

Considering the fact that small businesses represent approximately 99.7 percent of all employer firms and employ about half of all private sector employees, it is extremely important to put small businesses on a stronger footing.

Since telecommunications and related IT expenses count for as much as 28 percent of a small businesses operating costs, many owners cut costs by auditing for circuit disconnects (circuits companies no longer use), long distance carrier charges, and billing errors. But those standard audit procedures only represent a fraction of what the average small business can save. A business that makes the move to Voice over Internet Protocol (VoIP) reduces costs associated with traditional telephone services by 58 to 85 percent and can even eliminate the telecommunications operating line item by merging a company’s IT and phone solution costs.

WHICH TYPE OF VOIP SOLUTION IS BEST FOR YOUR BUSINESS?

VoIP is a business telecommunications solution that allows companies to make phone calls using a new or existing broadband Internet connection. There are two primary benefits a customer can gain. The able to use the same broadband connection to serve both its computing and telecommunications needs, which takes advantage of a more cost effective pricing than the traditional Public Switched Telephone Network (PSTN).  In addition, almost all VoIP service plans include bundled services designed to increase productivity, and many also include the integration of instant messaging, email, fax, and video.

One’s decision to move away from legacy phone systems ie:  traditional telephone, T1, and PR1 services and toward VoIP has never been easier to make. But even companies that have already made the decision to take advantage of VoIP still need to determine which type of service to integrate: on-premise Private Branch Exchange (PBX), Cloud-based Hosted VoIP, or Cloud-only Virtual Services.  This is where Acqua Communications can help !

ON-PREMISE

Many enterprises (more than 500 employees) with dedicated IT departments install, maintain, and update VoIP systems. This includes all servers, cables, and routers. When VoIP was relatively new, on-premise PBX could sometimes reduce the cost of telecommunications. This isn’t always the case today, even for large companies.

HOSTED

Hosted VoIP eliminates the need to invest in on-premise PBX equipment. The service provider is responsible for all remote servers, cables, software, and upgrades. There is never any reason to worry about scalability — businesses can easily purchase additional phones and activate new lines and features as they grow. As time has proven Hosted VoIP a mainstay, and established this technology as the new standard in telecommunications, Hosted VoIP services are becoming more widely available and more affordable than ever.

VIRTUAL

Cloud-only services operate much like Hosted VoIP, except the businesses often opt to forgo

traditional desktop phones. These fully virtual solutions only require the activation of smart numbers, which can be integrated with up to five different devices, all of them displaying the same outgoing number.

To help visualize the potential cost savings between these three service structures, Acqua Communications can put together a specific 4 year evaluation for your business to show hypothetical total cost pricing model based on standard services and then tracked the total projected costs over a 4 year period.

The most striking outcome in comparing total costs over a 4-year period is the demonstration that even larger businesses, including those with 50 to 100 phone lines, experience considerable savings with a Hosted VoIP system. This is true even when excluding major software and hardware upgrades that are needed to support additional features and more lines.

THE CAPITAL YOU NEED

MAY ALREADY EXIST IN YOUR BUSINESS

This is considerably different from telecommunications

analysis three to five years ago when many reports

suggested on-premise PBX systems could deliver cost

savings to companies with 25 to 50 employees. But

today, things have changed. It is now even more cost

effective to switch to a hosted solution than to take on

the costs of upgrades and maintenance associated

with the on-premise solution.

 

WHY SELECT ACQUA COMMUNICATIONS HOSTED VOIP AND VIRTUAL SERVICES

Beyond lowering the total cost of ownership and maintenance, there are other benefits many

businesses experience with an upgrade to VoIP and Virtual Services. According to a study conducted by Intel4, small businesses frequently benefited from additional efficiencies, including:

• Measurable employee productivity improvements

• Reduced time and money for moves, adds and changes

• Simplified management of servers, systems and endpoints

• Greater flexibility of feature selections

These are among the best reasons to move to VoIP and Cloud-based services along with continued access to the most advanced features in telecommunications today. Consider some of the possibilities made available with advancements in Cloud technology.

Smart Numbers. Allows for a single number to be used to receive business calls anytime,

anywhere from up to five different devices. Outbound calls will also keep your personal number

private by displaying your business number instead.

Voicemail To Email. An email notification with an attached audio file of the voicemail message is sent straight to the user’s Inbox and can be heard via computer, smartphone or any other email enabled device.

Electronic Fax. A fax line can be equipped with the ability to send/receive faxes by email.

Online Account Management. Web-based solution enables employees to add or remove

business lines and adjust features settings at any time. While these services do not include the full scope of Momentum’s feature-packed small businesses or enterprise bundles, it does provide a clear representation of how VoIP and Virtual Services are evolving at a faster pace than most on-premise PBX operators or other service providers in the industry.

Acqua Communication’s small business solutions empower cost savings and scalability that can free up operating capital within weeks of activation. With the capabilities advanced telephony services offer, small businesses are able to keep up with increasing demand without having to expend time, money, and energy attempting to locate additional external capital. In other words, the capital you need may already exist within your business.

Best way to Make VOIP calls

Hosted VOIPToday many small businesses are interested in making the move to Hosted VoIP  and they have been overwhelmed with advise as to the different phones they can use to make Internet (web-based) phone calls.

Deploying a VoIP system for your company is not as simple as most people think and just paying for it to happen isn’t the answer ,while there are many benefits of using this technology, you have to decide on which type of phones and platforms you would like to use.

Acqua Communications has put together the best ways available for small businesses to use to make VOIP calls.

First off you need to look at IP telephones, which by far are the most common ways for communicating on the VoIP networks.  They have major advantages including the flexibility to allow users to easily move between various phone lines,  or making it easy to stay connected while traveling, improved cost control and many many more advantages making them extremely useful for companies.

Another Option most people are unaware of is the use of Smartphones as an excellent platform for VoIP calls, because their data plans provide necessary internet usage that can be consumed by VoIP.  In today’s world they are a must have and the ability to have calls be available on all devices it a fantastic option for VOIP customers it is like having an office desk phone  in you  pocket.

There are also many soft phone options that enable your computer to act like your phone and calls can be made and received,  these are normally the most economical options and give you the great flexibility when traveling or working remotely.

Finally, you can use the same old telephone that you already have in the office by adding a digital adapter and save a few pennies, to complete the switch.

The choices are endless and the providers that offer these types of services is long,  so when you need help getting it all straight Acqua Communications is here to help.

How can your business benefit from VoIP?

HostedPhonesystemsWhen is a Telephone system more than just a telephone system? When it’s VoIP! In recent years many businesses have been flocking to VoIP technology as it has greatly improved and become widely accepted by businesses small and large. For many of those companies, this single decision to move towards VOIP has resulted in a giant leap forward in communications.

By combining voice, video and data into one, efficient and easy-to-manage communication system can save money and at the same time it can improve productivity and efficiency. You can stop worrying about communications technology and spend more time focusing on what’s important to your bottom line.

In today’s business environment, owners and managers are constantly looking at ways to increase efficiency and Improve productivity while keeping growth and increased profitability on track. A huge area that is quite often overlooked by companies is the business phone systems and service options they chose. The adoption by businesses to a Voip system, is on the rise, because of all the advanced features, lower costs and ease in management then older legacy technology.

Businesses that effectively combine Voice, data, and Video solutions into one easy to manage system have seen dramatic savings and increased productivity through time savings when compared to Traditional telecom systems. For organizations moving to Voice over IP, management can spend less time worrying about technology and focus their energy on what matters, Revenue and profitability.

Here are a few ways VOIP can help a business

1. Improvement in Communications

VOIP advancements, can provide for a faster, better way for employees, vendors and clients to stay in touch with and communicated with each other and your company.

2. Lower Costs

Not just the fact that long distance charges can be eliminated, the need for expensive network management, Simplified Management through a consolidated network will save you both time and videoconferancemoney, no need for telecom technicians to show up for maintenance and minor changes. All the upgrades, adds, moves and changes and can be managed and performed via an online management portal in house, and with the online collaboration tools like Video and online conferencing, you can reduce your travel and in person meetings.

3. Business redundancy

Natural disasters, power failures and events can cause havoc on a business, with a VOIP solution, a company can automatically have a fail over plan to keep the calls coming in an d getting answered if the disaster strikes.

4. Big Business features on a small business budget

mobiltysolutionsMost VoIP providers systems come with tons of features like Voicemail, voicemail to email, caller id, Call forwarding, find me, follow me, conference calling, Auto attendant, hunt groups, and so on, as well as the ability for unified communication, a technology architecture where a business can manage all calls and communications, voicemail, email, fax, and instant massaging as one single entity. Let’s not forget the importance of Mobility, where a user can be free from their desk and still be in complete contact with their world all through one number.
If you take the time to look at all the benefits a VOIP solution can provide for your business, you might be very surprised at what you find out. Superior call quality, lower costs, and great productivity.

SIP Trunking Eddyville Illinois

 

sip trunking1 SIP trunking service is simply a product that allows a business to utilize Voice, Data and Internet services over one single IP connection from your carrier. SIP trunking is Based on the Session Initiation Protocol, a SIP trunk provides the connection between your network and the public switched telephone network (PTSN). By using this IP infrastructure to place VoIP calls you can dramatically reduce telecom expenses, and maximize your IP -PBX equipment.
SIP trunking reduces the costs of separate voice and data connections and increases the benefits for communication systems using both voice and data together.
Before understanding the critical link that SIP trunking will provide to your business, it is essential that you understand the virtual communication network that has taken everyone by surprise, especially businesses looking for cost cutting measures and utilities. Integrated access combines your voice and data onto a common access circuit, enabling you to achieve greater economies of scale and simplify the management and maintenance of your communications infrastructure.
A SIP provider is any telecommunications company which provides SIP Trunking to customers, usually businesses. Many companies provide SIP “termination” (outbound calling) and “origination” (inbound calling, usually with a POTS phone number, called a DID). Most companies that provide one also provide the other. Businesses have high expectations for SIP Trunking technologies. However, what you really need is to simple reduce costs and operate your business more efficiently without sacrificing the quality you expect from Top SIP Providers in Eddyville Illinois voice services.

SIP TRUNKS Eddyville Illinois

[pw_map address=”Eddyville Illinois”]

 

What is SIP Trunking ?

Channels, trunks, simultaneous call-paths… These are terms that are commonly thrown around when talking about SIP Trunking and always lead to a lot of confusion. The definition of a SIP Trunk is actually quite simple.
SIP or (Session Initiated Protocol) is the telecom industry protocol that defines the signaling and operating standards for initiating interactive end user sessions over a data connection. And a trunk is the circuit between switching systems that actually carries a specific number of calls at a any given time. SIP Trunking offers a business a VoIP connection between their IP PBX and the Telecom carrier’s next generation softswitch, which is capable of carrying one or many concurrent simultaneous calls, that are routed over the customer’s Internet/Broadband connection. Basically, what SIP Trunking offers is a modern day upgrade to older traditional TDM trunks, and offers an improved utilization of current network capacity.

How do SIP Trunks Work?

sip-trunking Traditional business phone systems consist of two key components. The PBX, which provides call management and features such as Auto Attendants and voicemail, and the PRI lines which connect calls to the PSTN (Public Switched Telephone Network) where they are routed to the destination telephone. When SIP trunks are utilized, the IP enabled PBX connects to the data network instead of the PRI lines and the voice traffic travels the Internet to connect to the PSTN. SIP Trunks can also be used with analog adapters or SIP-to-T1 gateways, allowing you to keep your legacy PBX equipment and take advantage of lower telecom costs.

Why do Businesses Choose SIP Phone Service in Eddyville Illinois?
While there are many advantages to the VoIP SIP trunk approach, the primary drivers are cost and flexibility. SIP trunking eliminates the need for PRI lines and the associated cost. Unlike PRI lines, which contain 23 channels, SIP trunks can be purchased in increments as low as one channel, or one concurrent call. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change.

Why you should consider switching to SIP trunking and what to look for in a SIP termination provider. SIP trunking providers offer virtual telephone lines for your PBX and the PSTN. It allows your organization to route calls over your existing high speed broadband connection and bypass expensive ISDN circuits. This reduces your call charges.
SIP Trunking solutions for businesses optimizes the network capacity across all locations by enabling businesses to leverage enterprise-level SIP trunking resources designed to meet peak traffic loads and requirements at each businesses location.
Bring your own broadband
SIP Trunking can be purchased as a stand alone solution for a business inEddyville Illinois  where the customers uses their existing broadband Internet connection or as a fully integrated Voice and Data solution form the selected Telecom provider. Many SIP trunk providers, Like MegaPath, XO, Introins, Bulls Eye, Level 3. XO, ANPI, and others offer customers a fully integrated voice and data solution that ensures the highest Quality of Service (QoS) available for their calls . This is achieved by a combined solution, SIP Trunking is delivered over an MPLS enabled, fully optical IP network.
Benefits of SIP Trunking for Business Eddyville Illinois:

  • Reduce costs.
    Eliminate the need to purchase separate voice and data circuits while leveraging your existing IP PBX investment. Purchase only the trunks you need.
  • Optimize bandwidth.
    Voice compression and dynamic bandwidth allocation optimize bandwidth usage.
  • Use a single, nationwide communications provider. One that operates one the largest end-to-end communications networks in the country. Who also provides a full array of voice, data, security, and hosted services, enabling you to work with a single SIP provider for all of your communications needs.
  •  Boost productivity and mobility.
    Hosted Voice features can be added to your SIP Trunking services for more functionality and features such as Auto Attendant, Conference calling and more.
  •  Trunks. Only purchase the trunks you need, which is determined by the maximum number of concurrent calls your business requires.
  •  Broadband. With SIP Trunking, customers can bring their own broadband, or use with a carrier provided broadband solution. Your voice service will run over a DSL, Cable, T-1 or ethernet connection, leaving plenty of bandwidth for your data needs.
  •  Voice Gateway. Telecom carrier supplies a Router/IAD device with its SIP Trunking services with QoS, security and monitoring to ensure the optimal voice quality.
  •  Concurrent Call Capacity. With SIP Trunking, you can utilize the call capacity via your existing PBX equipment through the use of an IAD Integrated Access Device, which will provide direct SIP handoff to an IP PBX or convert the signaling to PRI as needed.
  •  Customer Network. SIP Trunking works with your existing phone equipment and Internet data network., so there’s no need to replace phones or equipment.
  •  Value-Added Features. Features such as Auto Attendant and Audio Conferencing are available to your service for centralized call routing, disaster recovery, and multi-site integration.

Faxing compatibility. SIP faxing works with all analog fax machines.

SIP Trunking Features

Customize your business voice service.

SIP Trunking services support a variety of standard and optional features to help you customize your Voice services to meet your needs.

Standard Features for SIP Trunking
• Dial tone via a SIP handoff
• Unlimited Inbound and Outbound Local Calling
• Metered domestic and international long distance
• Call capacity sharing
For more Information click here and fill out the Quote form or call us at (855)971-8647

SIP Trunking Cantrall Illinois

 

sipphones SIP trunking service is simply a product that allows a business to utilize Voice, Data and Internet services over one single IP connection from your carrier. SIP trunking is Based on the Session Initiation Protocol, a SIP trunk provides the connection between your network and the public switched telephone network (PTSN). By using this IP infrastructure to place VoIP calls you can dramatically reduce telecom expenses, and maximize your IP -PBX equipment.
SIP trunking reduces the costs of separate voice and data connections and increases the benefits for communication systems using both voice and data together.
Before understanding the critical link that SIP trunking will provide to your business, it is essential that you understand the virtual communication network that has taken everyone by surprise, especially businesses looking for cost cutting measures and utilities. Integrated access combines your voice and data onto a common access circuit, enabling you to achieve greater economies of scale and simplify the management and maintenance of your communications infrastructure.
A SIP provider is any telecommunications company which provides SIP Trunking to customers, usually businesses. Many companies provide SIP “termination” (outbound calling) and “origination” (inbound calling, usually with a POTS phone number, called a DID). Most companies that provide one also provide the other. Businesses have high expectations for SIP Trunking technologies. However, what you really need is to simple reduce costs and operate your business more efficiently without sacrificing the quality you expect from Top SIP Providers in Cantrall Illinois voice services.

SIP TRUNKS Cantrall Illinois

[pw_map address=”Cantrall Illinois”]

 

What is SIP Trunking ?

Channels, trunks, simultaneous call-paths… These are terms that are commonly thrown around when talking about SIP Trunking and always lead to a lot of confusion. The definition of a SIP Trunk is actually quite simple.
SIP or (Session Initiated Protocol) is the telecom industry protocol that defines the signaling and operating standards for initiating interactive end user sessions over a data connection. And a trunk is the circuit between switching systems that actually carries a specific number of calls at a any given time. SIP Trunking offers a business a VoIP connection between their IP PBX and the Telecom carrier’s next generation softswitch, which is capable of carrying one or many concurrent simultaneous calls, that are routed over the customer’s Internet/Broadband connection. Basically, what SIP Trunking offers is a modern day upgrade to older traditional TDM trunks, and offers an improved utilization of current network capacity.

How do SIP Trunks Work?

sip-trunking Traditional business phone systems consist of two key components. The PBX, which provides call management and features such as Auto Attendants and voicemail, and the PRI lines which connect calls to the PSTN (Public Switched Telephone Network) where they are routed to the destination telephone. When SIP trunks are utilized, the IP enabled PBX connects to the data network instead of the PRI lines and the voice traffic travels the Internet to connect to the PSTN. SIP Trunks can also be used with analog adapters or SIP-to-T1 gateways, allowing you to keep your legacy PBX equipment and take advantage of lower telecom costs.

Why do Businesses Choose SIP Phone Service in Cantrall Illinois?
While there are many advantages to the VoIP SIP trunk approach, the primary drivers are cost and flexibility. SIP trunking eliminates the need for PRI lines and the associated cost. Unlike PRI lines, which contain 23 channels, SIP trunks can be purchased in increments as low as one channel, or one concurrent call. This gives businesses the ability to purchase and pay for only what they need and to easily scale as capacity requirements change.

Why you should consider switching to SIP trunking and what to look for in a SIP termination provider. SIP trunking providers offer virtual telephone lines for your PBX and the PSTN. It allows your organization to route calls over your existing high speed broadband connection and bypass expensive ISDN circuits. This reduces your call charges.
SIP Trunking solutions for businesses optimizes the network capacity across all locations by enabling businesses to leverage enterprise-level SIP trunking resources designed to meet peak traffic loads and requirements at each businesses location.
Bring your own broadband
SIP Trunking can be purchased as a stand alone solution for a business inCantrall Illinois  where the customers uses their existing broadband Internet connection or as a fully integrated Voice and Data solution form the selected Telecom provider. Many SIP trunk providers, Like MegaPath, XO, Introins, Bulls Eye, Level 3. XO, ANPI, and others offer customers a fully integrated voice and data solution that ensures the highest Quality of Service (QoS) available for their calls . This is achieved by a combined solution, SIP Trunking is delivered over an MPLS enabled, fully optical IP network.
Benefits of SIP Trunking for Business Cantrall Illinois:

  • Reduce costs.
    Eliminate the need to purchase separate voice and data circuits while leveraging your existing IP PBX investment. Purchase only the trunks you need.
  • Optimize bandwidth.
    Voice compression and dynamic bandwidth allocation optimize bandwidth usage.
  • Use a single, nationwide communications provider. One that operates one the largest end-to-end communications networks in the country. Who also provides a full array of voice, data, security, and hosted services, enabling you to work with a single SIP provider for all of your communications needs.
  •  Boost productivity and mobility.
    Hosted Voice features can be added to your SIP Trunking services for more functionality and features such as Auto Attendant, Conference calling and more.
  •  Trunks. Only purchase the trunks you need, which is determined by the maximum number of concurrent calls your business requires.
  •  Broadband. With SIP Trunking, customers can bring their own broadband, or use with a carrier provided broadband solution. Your voice service will run over a DSL, Cable, T-1 or ethernet connection, leaving plenty of bandwidth for your data needs.
  •  Voice Gateway. Telecom carrier supplies a Router/IAD device with its SIP Trunking services with QoS, security and monitoring to ensure the optimal voice quality.
  •  Concurrent Call Capacity. With SIP Trunking, you can utilize the call capacity via your existing PBX equipment through the use of an IAD Integrated Access Device, which will provide direct SIP handoff to an IP PBX or convert the signaling to PRI as needed.
  •  Customer Network. SIP Trunking works with your existing phone equipment and Internet data network., so there’s no need to replace phones or equipment.
  •  Value-Added Features. Features such as Auto Attendant and Audio Conferencing are available to your service for centralized call routing, disaster recovery, and multi-site integration.

Faxing compatibility. SIP faxing works with all analog fax machines.

SIP Trunking Features

Customize your business voice service.

SIP Trunking services support a variety of standard and optional features to help you customize your Voice services to meet your needs.

Standard Features for SIP Trunking
• Dial tone via a SIP handoff
• Unlimited Inbound and Outbound Local Calling
• Metered domestic and international long distance
• Call capacity sharing
For more Information click here and fill out the Quote form or call us at (855)971-8647

A New Look at VoIP Phone Service

Smarter Phone System Choices for Small and Medium Businesses are available

It’s no secret that Small and medium-size businesses are up against a more challenging phone system market than their larger competitors. You can even out the playing field with some type of VoIP solution! Acqua Communications has many options to help Small and Mid-sized businesses experience real-world improvements like better performance , more flexibility and real money savings ofr the business, There are three main differences with VoIP systems that occur when a business decides to switch:

  1. Increased Efficiency
  2. Advanced Capability
  3. Reduction in Costs

Learn exactly how these improvements occur with VoIP implementation in your business. With the help of VoIP, improve your business and start competing in ways you never thought possible.

contact Acqua Communications today for a free evaluation !

Access Point Communications changes Name

Access Point Communications, is pleased to announce that we have changed our Name to Acqua Communications, Inc.   Bob Bevilacqua the Founder, President & CEO  says nothing has changed but our name we still offer all the same great services and Support our customers expect under our New name.

The communications world is ever changing and it becomes increasingly difficult for businesses to understand how technology can benefit how they perform, and with the economy where it’s at we all are faced with the constant need to keep our expenses in line in all areas.   There are many different options that are available to small business that can do just that,  whether it’s time to upgrade to new telephone technology,  add features and services to increase  sales or just provide you with mobility or cost savings Acqua Communications can help.

Contact us to get a FREE business evaluation and let us show you how we can help !