Hosted PBX Phone Systems Enterprise Features Without the Enterprise Costs
Get All the Business Phone System Features You Need Without Buying or Maintaining an Expensive PBX
Traditional business telephone systems can require significant upfront investments in equipment, installation, maintenance, and ongoing upgrades.
With a Hosted PBX phone system from Access Point Communications, you can eliminate much of that traditional infrastructure and move your business communications to the cloud.
Get the advanced calling features, flexibility, reliability, and performance your business needs without the expense and headaches of maintaining an on-site phone system.
No expensive PBX equipment to purchase. No complicated system maintenance. Just powerful business communications with predictable monthly pricing.
Access Point Communications helps businesses find the right Hosted PBX and cloud-based VoIP solutions through our network of leading telecommunications providers.
Our consulting services are FREE, and our recommendations are based on your business requirements, not a single carrier’s product offerings.
No Expensive Hardware to Maintain
A traditional on-premise PBX requires physical equipment at your business location. That means additional costs for installation, maintenance, upgrades, troubleshooting, and eventual replacement.
A Hosted PBX system moves the core telephone system infrastructure into a secure, professionally managed cloud environment.
Your service provider maintains the underlying communications platform, while your employees access the system through business IP phones, computers, and compatible mobile devices.
Depending on the solution selected, your offering can include IP telephone handsets, cloud-based calling applications, network services, and ongoing technical support.
This makes Hosted PBX an ideal business communications solution for:
- Small and midsize businesses looking to reduce telecom expenses.
- Growing companies that need flexible phone system capacity.
- Businesses with multiple offices or remote employees.
- Organizations replacing outdated telephone systems.
- Companies looking to consolidate voice and data communications.
A Complete Hosted PBX Solution Designed Around Your Business
Every business has different communications requirements. That’s why Access Point Communications helps you evaluate flexible Hosted PBX solutions that can be customized to your specific needs.
Whether you’re installing your first VoIP phone system, replacing an existing PBX, upgrading an IP telephone system, or transitioning from traditional phone lines to SIP trunking and cloud communications, we help you find the right solution.
Your Hosted PBX system can operate over a provider-managed network or, where supported, utilize your existing broadband connection.
The result is a business phone system designed to improve productivity, simplify management, and support the way your employees actually work.
Superior Voice Quality and User Experience
Your business communications are too important to trust to an unreliable phone system.
Access Point Communications works with qualified providers offering enterprise-grade voice services and network solutions designed to deliver dependable business communications.
Depending on the provider and network configuration, Hosted PBX solutions can offer:
- High-definition (HD) voice calling.
- Enterprise-grade network infrastructure.
- No on-site PBX server to maintain.
- Flexible cloud-based telephone features.
- Predictable monthly service options.
- Centralized system administration.
- Remote and mobile employee connectivity.
- Business continuity and disaster recovery options.
Why Choose a Business-Grade Hosted PBX Instead of Basic Internet Phone Service?
Not all Hosted PBX providers are created equal.
Some services rely entirely on the public internet, while others offer managed voice networks, dedicated connectivity options, and advanced Quality of Service (QoS) capabilities.
The network behind your phone system matters.
Access Point Communications helps you evaluate the differences between providers, including network architecture, voice quality, redundancy, technical support, service-level agreements, and business continuity capabilities.
We help you identify a solution that matches your company’s performance and reliability requirements.
Reduce Telecommunications Costs With Bring Your Own Bandwidth (BYOB)
Why pay for additional network services if your existing internet connection can support your business voice and data requirements?
With Bring Your Own Bandwidth options, qualifying businesses may be able to use their existing broadband connection for both voice and data services.
Modern internet connections, properly configured networks, and Quality of Service (QoS) settings can help prioritize voice traffic and maintain call quality.
Depending on your existing services, network capacity, and provider pricing, consolidating voice and data connectivity may create significant cost-saving opportunities.
Our job is to evaluate your current environment and determine whether a BYOB solution makes financial and technical sense.
Don’t pay for more communications infrastructure than your business needs.
Complete Hosted PBX Features and Business Communications Capabilities
Access Point Communications works with Hosted PBX providers offering a wide range of business telephone and unified communications features.
Available features vary by provider and service package.
Productivity and Calling Features
- Auto Attendant and Virtual Receptionist
- Hunt Groups and Call Queues
- Simultaneous Ringing
- Call Forwarding and Call Routing
- Extension-to-Extension Dialing
- Voicemail and Voicemail-to-Email
- Integrated Messaging
- Click-to-Call and Call Control
- Receptionist Console
- Call Transfer and Call Hold
- Conference Calling
- Caller ID and Call Management
- Business Continuity and Disaster Recovery Routing
- Custom Business Hours and After-Hours Routing
Cloud Communications and Mobility Features
- Make and receive business calls from compatible mobile devices.
- Use one business number across multiple devices.
- Support remote and distributed employees.
- Manage extensions across multiple office locations.
- Access web-based system administration.
- Configure call routing and user settings.
- Integrate compatible desktop and business applications.
- Support unified communications and collaboration.
Enterprise Network and Administration Features
Depending on the selected provider and service package:
- High-definition voice services.
- Quality of Service monitoring.
- Network management options.
- Centralized administration portals.
- User and extension management.
- Service-level agreements.
- Network redundancy options.
- Business continuity and disaster recovery.
- Scalable cloud communications infrastructure.
Professional Installation, Configuration and Ongoing Support
A great phone system is only as good as its installation and configuration.
Access Point Communications helps coordinate the implementation process to ensure your Hosted PBX solution is designed around your business requirements.
Our process includes:
1. Business Needs Assessment
We review your existing telephone system, employee requirements, locations, call volume, internet connectivity, and future growth plans.
2. Solution Design
We identify the appropriate Hosted PBX providers, system features, network requirements, and pricing options.
3. Installation and Deployment
We coordinate the installation and configuration of compatible IP phones, extensions, call routing, user settings, and other selected features.
4. Testing and Quality Verification
We help verify connectivity, call quality, system functionality, and network configuration before deployment is considered complete.
5. Ongoing Account Management
We remain your telecommunications resource to help address future requirements, evaluate additional services, and identify opportunities to improve your communications environment.
Hosted PBX Solutions That Grow With Your Business
Whether you operate one office, multiple locations, or a combination of in-office and remote employees, Hosted PBX can provide a flexible communications platform.
Your system can be configured to support:
- A single business location.
- Multiple branch offices.
- Remote and mobile employees.
- Centralized reception and call management.
- Hybrid office and cloud environments.
- Expanding teams and changing business requirements.
You get a communications platform that can grow alongside your organization without requiring the same traditional on-site PBX infrastructure.
Why Choose Access Point Communications?
Independent Advice. Multiple Providers. One Solution.
Choosing a Hosted PBX provider shouldn’t mean choosing from only one company’s products.
Access Point Communications brings years of telecommunications industry experience and established relationships with multiple business communications providers.
Instead of contacting multiple carriers, comparing confusing proposals, and trying to determine which solution is right for your business, let us do the comparison work.
We help you:
- Compare Hosted PBX providers and pricing.
- Evaluate business VoIP solutions.
- Identify opportunities to reduce telecommunications expenses.
- Determine whether existing internet services can support your phone system.
- Compare phone hardware and cloud-based options.
- Coordinate implementation and deployment.
- Maintain one point of contact for your telecommunications needs.
Our consulting services are FREE.
Our objective is simple: help you get the right business communications solution at the right price.
Get More From Your Business Phone System Without the Traditional Costs
Why continue paying for outdated phone system infrastructure when modern cloud communications may provide a better alternative?
Whether you’re replacing an existing PBX, installing a new business telephone system, or looking for a more flexible VoIP solution, Access Point Communications can help you evaluate your options.
Let us review your current system, compare available providers, and help you find a Hosted PBX solution designed around your business.
**Contact Access Point Communications
Related Resources
Hosted PBX Service Overview
Free eBook10 Ways a Hosted PBX Can Benefit Your Business